I recently have live experience of Online Reputation Management (ORM) while dealing one of my clients and my website.
Are you promoting your website and your brand online?
Are you promoting your product or services in Social Media Sites?
Are you an owner of E-Commerce Websites?
I just want to aware you about ORM(Online Reputation Management) and Negative SEO of your website. You need to always take care about Positive SEO and Negative SEO both, Reviews on Live Website. If you are having any personal issues with your customers or in any case, customer do not like your product or services. They can give bad reviews on your website or can give complaints in consumer related website like www.consumercomplaints.in.
Source: Veom Infotech
If you are the one who got such negative reviews on such sites or your live website, have patience and resolve it very kindly. Because Customer is GOD. If you are having the complainer phone number, email id, just contact him and try to listen their issues and resolve it at your end.
Things to do if can not resolved the matter?
- Try to get Positive comments and reviews
- Try to get Positive Customer Testimonials
- You have to push down negative comments, for this you need to increase your positive comments
- Start Blogging
- Start SMO(Social Media Optimization)
- Submit Online Press Release
- Upload Positive Videos
I recently got one negative feedback, someone who has not happy with me has put some negative comments on one consumer website. My domain is more than five years old and never got such comments of duplicate content. I personally wrote all articles here to help SEO. After his/her comments of duplicate content, I checked my website on CopyScape and found no duplicate content. I just replied him/her that send me that URL where you found duplicate content, I will immediately remove this from my blog. I am an SEO Person and know very well about Google Panda Algorithm. I was reading tips on Online Reputation Management and found great tips.
If you also got such comments/reviews, please share your opinion in the comment section. Love to see your comments